We want you to be 100% satisfied with your purchase. If you’re not happy, we’re here to help.
🔄 Returns:
You can request a return within 7 days of receiving your order. To be eligible:
- The item must be unused, in its original packaging
- You must provide proof of purchase
💰 Refunds:
Once your return is received and inspected, we will issue your refund to the original payment method within 5–10 business days.
❌ Non-Refundable Items:
- Perishable goods (e.g., food or opened vape products)
- Sale or clearance items
- Items damaged by misuse or negligence
📦 Return Shipping:
Customers are responsible for return shipping costs unless the item was defective or incorrect.
To initiate a return, please contact us at: info@zerovapestoree.com